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Q1: Are your factory or just trading company?
A: We are professional manufacturers with 10 years plus production experience. What you see is what you got; we are top 5% Alibaba Suppliers in the platform.
Q2: What about the terms of payment?
A: We accept T/T,L/C, West Union, PayPal, your name it.
Q3: Can I obtain samples before mass production?
A: After the price confirmation, you can require samples to check the quality. Sample charged and we sincere hoping for the business cooperation with you in near future.
Q4: How long is your Leadtime?
A: After deposit in, we will make subsequent arrangements to the factory. That production times varies from different tent products, ordinarily it will take 15-25 days to accomplish the production mission.
Q5: Can you accept the tailor-made tent order?
A: Welcome any inquiry to the tailor-made tent product, our Alibaba coordinators will sort out your question and let the professional engineers to answer you back. Drawings, structures, and all the relevant dealings.
Q6: How to contact if there are problems in the tent setup process?
A: Please send us emails, your inquiries will be handled in time, and please choose the methods which suits you most, say WhatsApp, Gmail, Skype, Zoom, and so forth. Real time communications will directly work.