1. Q: What are the advantages of your company?
A: Our company boasts a strong R&D team that independently develops and produces main parts, allowing us to control product quality from the source.
2. Q: Do you offer OEM & ODM services?
A: Yes, we do offer OEM & ODM services, but there is a minimum order quantity requirement.
3. Q: What certifications have your products acquired?
A: Most of our products have acquired CE, FCC, RoHS, PSE, UN38.3, and MSDS certificates, which satisfy most countries' import requirements.
4. Q: What is the delivery time for your products?
A: The delivery time varies for different products. Typically, the delivery time for portable power stations is 1 month.
5. Q: How do you ship goods with high-capacity batteries?
A: We work with long-term, professional battery shipment forwarders.
6. Q: What is the warranty for your products, and how do you handle quality issues?
A: Our products are guaranteed for 1 year. For minor problems, our company will issue maintenance instructions and express spare parts.
Customers can repair and replace spare parts themselves using the instructions. If a product cannot be repaired within the warranty period, our company will replace it with a new product within the replacement period of a half year.
Welcome to ask me for more information if have interest in it.