Q1: Are you a manufacturer or a trading company?
A1: We are a professional metal furniture manufacturer with 20 years’ experience.
Q2: What is the MOQ (minimum order quantity)?
A2: Depends on the product category. Normally, 10 for tool cabinets and workbenches, 1 for workstation. But we support sample delivery and the quantity for sample can be.
Q3: Can I customize my design?
A3: Yes, OEM & ODM are warmly welcomed. Our professional designers and engineers will co-work with you on customization.
Q4: Can I add my logo and design my package?
A4: Yes, we can provide various kinds of logos, such as stickers, metal plates, laser prints, etc. And we are more than happy to help our customers to design their packages with their own logo.
Q5: How can I install the cabinets?
A5: The installation drawing is included in the packing, we will provide an installation video, and it is easy to assemble.
Q6: What is the payment term?
A6: We accept t/t, l/c, western union, money gram, etc., and we highly recommend Alibaba trade insurance.
30% t/t in advance, 70% balance before shipping.
Q7: What is the delivery time?
A7: After receiving the deposit, we usually need 10-20 days for the 20gp container, and 20-30 days for the 40 hq container.
What about your packing? Is it strong?
Q8: What about Your Packing? Is It Strong?
A8: Each product has its own Carton. Besides, we use Pallet or wooden case for delivery, Which Is Strong enough to protect the goods and Convenient for Loading And Discharging.
Q9: How Can I Know My Order Status After Paying the Deposit?
A9: We can take photos to record each stage upon request and send them to you. We will also report the preparation progress to you. You can follow your order status in a dynamic way before delivery and finally trace the shipping online.