Q1.Can I have a sample order for LED wall washer and led flood light? A: Yes, we welcome sample order to test and check quality.
Q2.What about the lead time for goods delivery?
A: Sample needs 3-5 days, mass production order needs 12-15days, 1x40 HQ needs 25-28days.
Q3.Do you have any MOQ limit for outdoor led light?
A: The MOQ depends on the what products you need, usually 20PCS/item.
Q4:Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty for our products.
Q5:How to do if any quality problems on our side in the warranty time?
A:This happens very rarely, so far it has hardly happened.If occurred,send us the pictures or videos as proof,the FOC replacement will be delivered to the customer.
Q6:Can you customize the product for the customer?
Yes,we can produce customized products for our clients, including the logo , pattern and the lighting solution.
Q7:How to proceed an order for LED outdoor light?
A:At first,customer requirements need to be listed or application. Then customer confirms the samples and pay
deposit for formal order. After we arrange the production,and once the goods prepared well, we will
inform customers whether they nominated the forwarder or our factory find the forwarder for goods shipment.
Q8:Do you offer after sales service ?
A: Yes,each shipment,if encountered product transport damage, dysfunction and defect product during warranty
period, we will have professional after-sales service personnel, quickly answer customer questions, provide solutions accordingly