Q1: Are You a factory?We are an independent e-commerce team from our factory, offering professional service at factory price.
Q2: What's your sample policy?
If it's a stock item, you can get a free sample. If it's a customized item, you may need to prepare the sample cost refunded when the order is proceeded. Sample freight is at your own expense.
Q3: What's your MOQ and production lead time?
Stock items: 1PCS MOQ, 1 day lead time. DIY items (i.e. having stock components): MOQ 500PCS, 5~14 days lead time. Minor or fully customized items:MOQ1,000 PCS, 25-40 days lead time. The lead-time of a high-volume order needs to be discussed.
Q4: What are your payment methods and payment terms?
We are an independent e-commerce team from our factory, offering professional service at factory price.
Q5: Can you provide packages with private label, such unit cartons, pouches?
We are an independent e-commerce team from our factory, offering professional service at factory price.