FAQ Are you a factory? Yes, We are a factory with 20+ years of experience. When can l get the quotation ?Our sales usually quote to you within I hour after we get your inquiry . Can I make my customized logo and package or private label? Yes, please send me your logo and other requests. Can you do design for my ideas or drawing ? Yes, we have experienced designers and our own molding factory According to your requirements , we can design or open mold which a competitive price. Do you accept small orders? Yes, we accept small orders or trial orders to test your market What's the shipping way ? Regarding the samples order, we can send them by Fedex DHL. TNT express, which we are partner so we have a big discount. the mass production order will be shipped by ocean shipping according to the client's demands. May I get your samples to check the quality first ? Yes, we'd like to offer a sample within 3-7 days and some samples are free. How about the after-sales service ? We do 100% inspection during production and before packaging. If there is any problem with functional and quality , we'd like to provide replacement in the next order. How long can you ship the goods ? There are so many items we have stock in our factory, we can deliver to you in 7-15 days; if the goods need to be customized or without stock in our factory, the lead time for mass production is 25-55 days depending on your order quantity.