1. who are we?
We are based in Guangdong, China, start from 2023,sell to South America(30.00%),North America(20.00%),Western Europe(18.00%),Southern Europe(18.00%),Southeast Asia(14.00%). There are total about 11-50 people in our office.
2. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
3.what can you buy from us?
LED DISPLAY AND STAGE LIGHTS
4. why should you buy from us not from other suppliers?
Our factory engaged in the produce LED display and stage lights more than 10years.
5. what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken:English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian
Q1. Are you a factory or trading company?
A:We are a factory.
Q2. Can I have a sample order ?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q3. What about the lead time?
A:Our products could be shipped by Sea, by Air or by Express. Which method to be used is based on the weight and size of the package and with consideration of customer's requirements.
By sea: 10-30 days;By air: 5-10 days ; By express: 3-6 days.
Q4. What's the shipping way, shipping time?
A:Our products could be shipped by Sea, by Air or by Express. Which method to be used is based on the weight and size of the package and with consideration of customer's requirements.
By sea: 10-30 days;By air: 5-10 days ; By express: 3-6 days.
Q5. How to proceed an order?
A: Please send us your purchase order by Email, Fax, Skype, Whats App, Facebook or making a call, and we will send you PI as your approval. Please let us know the following information for your order.
1) Product information: Quantity, Specification (Item , logo and Packing requirement)
2) Delivery time required
3) Shipping information: Company name, Detailed shipping address with zip code and Phone number.
Q6. Is it OK to print my logo on the products?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty.