FAQ SHOW
Q1: Are you trading company or manufacturer?
Q2:How long is your delivery time?
A:Generally it is 5-7 working day if the goods are in stock, or it is 20-30 days if goods are not in stock. It is according to the ordered quantity.
Q3: With the product certification does your factory have? And the certifications for which country?
A: We have ACS certification for France, EN817 AND EN1111 for European countries, and Warter Mark for Oceanian countries.
Q4: Does your factory have the design and development capabilities, we need the customized products.
A: The staffs in our R&D department are well experienced in faucet industry, with more than 10 years experience. We can make customized products especially for you.
Q5: What is your terms of payment?
A: 30% TT in advance, balance before shipments. If you have another questions, please feel free to contact us.
Q6. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent , we can pack the goods in your branded boxes after getting your authorization letters.
Q7. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q8. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q9. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q10. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q11: How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customers benefit.
2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
Good topic:
Topic 1: How does a pull-down 4-way faucet work and what are its advantages?
- Our pull-down 4-way faucet features a high-quality pull-down sprayer shower head that allows you to easily switch between tap water, filter water, mineral water, and sparkling water, providing versatility and convenience in your kitchen.
Topic 2: What are the key features to consider when choosing a pull-down 4-way faucet for your kitchen?
- When selecting a pull-down 4-way faucet, key features to consider include the quality of the pull-down sprayer shower head, the durability of the faucet materials, the ease of switching between water options, and the overall design that complements your kitchen.
Topic 3: Are pull-down 4-way faucets easy to install and maintain in a household setting?
- Our pull-down 4-way faucets are designed for easy installation and maintenance in a household setting, with straightforward instructions and durable components that ensure long-lasting performance with minimal maintenance required.
Topic 4: How can you troubleshoot common issues with a pull-down 4-way faucet and ensure optimal performance?
- To troubleshoot common issues with a pull-down 4-way faucet, ensure all connections are secure, check for any blockages in the water flow, and regularly clean and maintain the faucet components to ensure optimal performance and functionality.