Q1: How to order? A1: Send us your design - Quotation - Arrange payment upon PI - Create production artwork - Customers approve production artwork - Production - Shipping
Q2: Do you do custom design? A2: Yes, we provide custom service, customers only need to provide high resolution logo/design/pics.
Q3: Can I get a sample first? A3: Yes, of course. We charge you mold fee for making mold and producing samples. After your approval of samples, we shall start mass production.
Q4: How can I get a tracking number of my order that has been shipped? A4: We will email you about the tracking number directly once the goods are shipped.
Q5: Should I need to pay mold cost next time we reorder? A5: No, we will keep the molds for at least 2 years, during the time you can reorder without any mold fee unless the mold is damaged.
Q6: Attachments A6: Can be with any attachments per customer requests.