If you want custom sample, please send us inquiry, our sales will advise you cost and time.
2) What's your MOQ? Can we ship by full container.
General MOQ is 10,000 per item.
If you want to ship by container, just tell us, we will calculate for you and give you a detailed quantity advice.
3) What is the normal lead time?
For random sample, normally 1-3 working days.
For custom sample, normally 10-15 working days.
For mass order, normally 25-35 natural days.
Our sales will advise you upon your detailed order.
4) What is your payment term?
Normally it's T/T. 30% deposit upon order, 70% balance before delivery.
5) What is your shipping way?
We our our own shipping agent for 20 years with excellent service and good price. We can arrange shipment for you by sea, by rail, by air, or by courier.
If you have your own shipping agent, you can arrange shipment yourself.
6) How do you control the quality?
100% inspection during production and random inspection before delivery.
7) How do you deal with complaints if any?
Please help to offer detailed descriptions of quality problem found with statistics and pictures at earliest time.
We will submit to our QC department timely for analysis and discussion.
We promise to deal with it actively and give response within 48 working hours.
We will be responsible for the quality problem if we confirm it comes from our production.