1. Q: Are you a factory or trading company? A:We are a manufacturer and if you are interested in our products, we would be pleased to welcome you to visit our factory 2. Q:Can I customized of the machines? A:Yes,We can provide OEM and ODM services. 3. Q:What is the delivery time? A:Normally 7 days,if customer design need 20 days. 4 Q:How long is your warranty? A:We supply 12 months warranty 5 Q: What are your payment terms? A:T/T 30% deposit, 70% balanced.If worry safety problem we also agree business on alibaba. 6 Q:If machine or spare parts broken what should we do? A:Pls send us a Video and our technicans will know the problem,then sales will give you best Solution. 7 Q:Can we become your agent, and what we benefit we can have? A:We are very hope to developing distributors in different countries, offering the best prices, give our retail and local inquiries to you, also providing advertising and online promotion.