Q1: What certificate you have? we have CE Rohs reach for EU market,ETL for North American market. And we will be glad to meet
your request to pass other certificates.
Q2: What's material you are using for the motor?
we are using 100% copper for AC and DC motor
Q3: How about the LED?
The Led light which we are using all have CE, CB or ETL certificate, 3 CCT also have selction for
memory and dimmer.
Q4: What's kind of packing for your products?
we are using 5 ply strong export carton, inside have 2 ply polyform. our packing can pass drop test.
Q5: How about your MoQ?
Normal MOQ is 50pcs
Q6: How about your delivery time?
The delivery time for ODM models only take 10 days. OEM order take 20-30 days.
Q7: About retail one-piece distribution and distribution, what is the process?
We have a warehouse on USA, just place order from us, We will deliver the goods within 2 working days.
Q8: How about your warranty for the products and how about your after-sale service?
Free after-sale service. We provide 15 vears warranty for motor, LED and remote control have 2 vears, if
you have any quality problem, just send us the picture and video, we can send you spare parts for free.