1. Q: How to buy our pumps ?
A: Firstly we should know from you :
What is the fluid ?
Clean water(temperature), dirty water(temperature), particles,or slurry ?
What is the flow and head ? And the power?
What is the voltage and frequency of three phase electricity ?
Other conditions from customer if possible : pump type , motor ?
With complete information, then we selected the pump and feedback to you
2. Q:Can I purchase samples first? A:Yes, samples can be purchased. Production of samples takes 5-7 days, with advance payment
required. The cost will be refunded upon placing a bulk order.
3. Q:What products can you buy from us?
A:We offer solar water pumps, low/high pressure pumps, Deep-well pump, fountain pumps.
4. Q:How is shipping arranged?
A:If you do not have a freight forwarder, we provide professional shipping services at competitive
rates, including sea, rail, and air freight.
5. Q:Can I receive the best possible price?
A:We are dedicated to supporting our customers’ business needs. Please contact me to discuss and negotiate the best pricing.
6. Q:After-Sales Service
A:We offer a 12-month warranty policy.
7. Q:What services can you get from us?
A:If necessary, we will guide you to install, debug, remind you of the matters needing attention during use, and the matters needing attention during later maintenance; Help you with pre-sale, in-sale and after-sales services.
8. Q:What value-added services can be provided?
A:You can buy fountain water fountain, fountain water pump,solar water pump, nozzles needed for work, etc. from our company, hoping to save you time and cost; You can also integrate a complete set of systems according to your requirements, debug the corresponding parameters for you, and reduce your technical requirements as much.