Q1: Are you a trading company or manufacturer?A: We are a manufacturer with factory covers an area of 300,000 square meters. At present, Avonflow has a total workforce of about 1,300 at its Shangrao, Jiangxi, headquarters, including approximately 1,000 employees, 200 research and management staffs. In addition, there are 300 sales and service workers in the Hangzhou Office.
Q2. Do you Provide samples ?A: Yes, we do, about double~triple of the unit price. The sample charge will be returned after you placing the bulk order.
Q3. What is your MOQ?A: Usually our MOQ is 50 sets. But we accept small quantity for your trial order. Feel free to tell us how many pieces you need, we will calculate the cost accordingly.
Q4. How long is your lead time?2-3 days for existing samples 5-7 days for samples with customized design Bulk order: 35-45 working days.
Q5. What is your payment terms?
A: 30-50% T/T in advance, balance before shipment. Or L/C for Large Order.
Q6. What format of the artwork do you need for customized design?
A: JPG, AI, CDR, PDF and ESP, etc. are all acceptable. We will provide 3D virtual for your confirmation.
Q7.What is your other services?
A: We offer OEM & ODM services. And make your own logo on products.
Q8. What is your after-sale services?
A: We will take positive responsibility for products with quality problems if they are caused by us.