Q1: Are you a factory or a trading company? We are a professional factory in China with an R&D department, a whole production line, a quality control department, a sales team and after-sales branches. We also have a professional service team to provide the latest merchandise and the best-selling items.
Q2: When will I receive your email when I send you an inquiry?
A: Due to the time difference, maybe the reply will be delayed sometime, but we will reply you as soon as we receive the email.
Q3: Do you provide OEM/ODM service? A: Yes, we have enough rich experience in OEM/ODM during cooperation with these famous brands. Customized logos and packaging are all acceptable.
Q4: How about your delivery time and shipping method? A: For stock samples, it may take 1-2 days to prepare. For OEM mass production, it may take 5-15 days, depending on your order quantity and our production schedule. For ODM orders, please send us an inquiry with your ideas and requirements so that we can discuss in detail. There are three methods for you to choose. 1. By express (such as DHL, UPS, FEDEX, TNT, EMS) 2. By air (you need to tell us your location airport) 3. By sea (you need to tell us your location shipping port) Note: We only ship to confirmed order addresses. Your order address must match your shipping address.