Q1: What are there included for a battery or pack , may I buy charger from you?A1: Battery case, BMS, battery pack, can buycustomzied connector, charger
Q2: How long frequency does recharge the battery?
A2: Usually per 2 months to recharge the battery pack , to charge full the battery depends on the charger current you use. 20A charger can charge full for 12V 100Ah battery in 5 hours, fast charger 50A in 2 hours.
Q3: What are your advantages compared to other suppliers?
a) High quality battery: our battery has enough capacity, low RI, Before shipping, we will check the product and make sure the quality is approved by the customer.
b) Better Service: We always provide the needs of our customers. Respond to customer questions in a timely manner. Provide customers with the best project solutions. We ship on time.
Q4: How to proceed with an order?
A4: Firstly let us know your requirements or application. Secondly, We quote according to your requirements or our suggestions. Thirdly, customer confirms the samples and places a deposit for formal order. Finally, we arrange the production and then delivery.
Q5:What type of solar system should I choose?
A5:Choose an on-grid system for cost-effectiveness and grid reliability, a hybrid on/off-grid system for flexibility and backup power, or an off-grid system for complete energy independence, considering your energy needs, budget, and location.
Q6. How is your technical support?
A6: We provide lifetime online support through Whatsapp/ Skype/ Wechat/ Email. Any problem after delivery, we will offer you video call anytime, our engineer will also go to oversea help our customers if necessary.