Q: what is your shipping ways?A: DHL,Fedex,UPS,TNT,ect.
Q:What is the lead time of the order?
A: For stock gemstone, ship within 2 days, some can be shipped the day; customized and irregular gemstone, production time 15-20 days .
Q:How long is the production time?
A:Different products and quantities have different procedures and different timing.We may promise that we can try our best to finish all of your orders within the shortest time.For more information,please contact us directly.
Q:Can you do OEM/ODM order ?
A: Yes.OEM order is warmly welcomed and we have lots of successful experiences in doing OEM projects. What`s more, we have design team who can give you the professional suggestions on package.
Q:What are your terms of payment?
A:We accept Paypal,T/T,Western Union and Money Gram.
Q: About Return Policye ?
A: We provide 10 days money back guarantee gives you time to make sure your purchase is perfect.
If you need to return it for any reason, we'll happily provide you with an exchange or full refund.
But damage after use or artificially damaged is not acceptable. The recipient or purchaser will be responsible for all return shipping and insurance fees.