Q1: Why choose us? A: We are a manufacturer specializing in silicone products. And you will find that we are a reliable supplier after you receive our samples.
Q2: What format of the file do you need if I want my own design?
A: We have our own professional designers. So you can provide JPG, AI, CDR or PDF, etc.
Q3: Do you have experience to ship products to Amazon?
A: We are familiar with shipping different products directly to Amazon, serving over 500 Amazon sellers.
Q4: What is the lead time?
A: Sample:1-3 working days; Small quantity: 5-7 working days; Large order: 10-15 working days; According to quantity and production schedule.
Q5: How can we guarantee quality?
A: Always a pre-production sample before mass production; Always final inspection before shipment;
Q6: How to solve the quality problem after sales?
A: Kindly take photos/video of the problem for our evaluation, we would send you replacements or give you a refund. Generally, this problem is rare, as every product will be inspected before shipping.