Q1. Are you a factory or trading company?
We have our own factory, but not just a factory, as we have sales team,own designers, own showroom, can help buyers to decide which product sare their best choice.
Q2. Can we get a free sample?A: Yes. You need to pay the sample cost when buying a sample. And the sample cost will be refunded after you place a large order.
Q3. What's your lead time?
Mass customized logo and box it will take about 35 days.
Mass production Order about 20-30 days.
Sample Order 1-7 days.
Q4.Can you print our Logo and customized our packaging?
A: Yes. We can do OEM/ODM service.
What certificates do you have for your products?
Q5.What certificates do you have for your products?
A: We have CE, Rohs, MSDS, UL, FCC, and so on.
Q6. What is the delivery term?
A: We do EXW and FOB
Q7. What is the payment term?
A: We accept T/T bank transfer, Alibaba trade assurance, PayPal or Western Union.
For sample or small order: 100% payment when placing the order
For bulk rrder: 30% deposit and the balance 70% before shipment.
Q8. How do you guarantee the quality?
A:We will make a pre-production sample to check the quality before mass production;
And we will our Quality Department to make a final inspection before shipment.
We also have a one year warranty for our products.
Q9. What products do you supply?
A: We are specializing in nail lamps, nail drills, nail dust collectors, wax warmers, towel warmers, nail files and other accessories.
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