Q1.Who are we?An :We are based in Guangdong, China, start from 2017,There are total about11-50 people in our office.
Q2.How can we guarantee quality?
An:After the completion of production of all products, we will have at least 8 hours oftesting, including functional testing, appearance inspection and violent beating test.
Q3.Why should you buy from us?
An:With 10 years of professional production stage lighting experience, sales anddevelopment of integrated manufacturers, products can be customized, thereis a strong development team.
Q4.Can l have a sample order for led light?
An:Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q5.What about the lead time?
An:Sample needs 2 - 4 days, mass production time needs 5 - 10 days.
Q6.How to proceed an order for led light?
An:Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestionsThirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.
Q7. Do you offer guarantee for the products?
An:Yes, we offer 2 years warranty to our products.
Q8.How to deal with the faulty?
An:Firstly, Our products are produced in strict quality control system and the defectiverate will be less than 0.2%. Secondly, during the guarantee period, we will send newlights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-callaccording to real situation
Q9.What should we do when your country sells the same stage equipment and you are worried about being uncompetitive?
An:Yuebeiyuan has a R&D team, tell me your ideas, we will integrate our professional technology based on your suggestions to develop a private model product for your company, so that you can stand out in the market.