1.Do your products have quality certifications? Our products are certified by international standards such as ISO, CE, and FDA, ensuring safety and high quality.
2.What is the minimum order quantity?
The minimum order quantity varies by product type, usually 10 pieces. Please contact our customer service for further information.
3.How do you handle product quality issues?
If there are any quality issues with the received products, please contact us within 7 days of receiving the goods. We will arrange for returns, exchanges, or refunds based on the situation.
4.Do you provide warranty services?
All of our products come with a warranty. Please contact our customer service for specific warranty terms.
5.Do you accept OEM or ODM orders?
Yes, we accept OEM and ODM orders. You can provide design drawings or samples, and we will manufacture according to your requirements.
6.Do you accept sample order?
Yes, sample time usually 3-7workdays based on the product type, sample cost will be refund when order in bulk.
7.What payment methods do you accept?
We accept various payment methods, including Alibaba trade order, T/T (TelegraphicTransfer), PayPal.
8.What shipping methods do you offer?
We offer multiple shipping methods including sea freight, air freight,and express delivery. We will suggest most suitable option based on customers’ needs.