1.Can I buy samples placing orders?Yes. Please feel free to contact us.
2.What is your lead time?
Normally, our shipping time is 7-15 days, the exact time will be adjusted according to the order quantity, product model and whether it is a customized order.
3.How can I ensure that I am aware of and confident in the progress of my order?
Production process video: We will provide video clips of the production process on a regular or on-demand basis with your consent. This way, you can see with your own eyes, as if you were there, how the luminaire is crafted step by step.
Transparent communication: Whether it's an update on the progress of an order, a special situation in production or any of your questions, we will communicate with you in a timely and accurate manner to ensure that the information is transparent and unobstructed.
4.What is the shipping method?
It could be shipped by sea, by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect).
Please confirm with us before placing orders.
5.Do you supports OEM cooperation?
Yes, we support OEM cooperation. With advanced production equipment and technical team, we are able to design and produce products according to customer's brand requirements, providing one-stop service from design to finished products.