Q 1. Are you a factory? A: Yes. We are a factory with thirty years of manufacturing experience.
Q 2. Is OEM and ODM service available?
A: Of course. We have many years experience of OEM & ODM service.
Q 3. How long is warranty?
A: About 12 months.
Q 4. What is the shipping terms you can provide?
A: Depends on customer's requirements, we can provide different transportation terms, such as EXW, FOB, CIF.
Q 5. How can I pay for my items? What is the payment you can provide?
A: Usually by T/T, 50% down payment once PI confirmed, the balance will be paid after inspection and before shipment. L/C at sight.
Q 6. Who is in charge of after-sales?
A: We have professional after sales service team, we will follow up the client's comments and suggest them good solutions,solve client's problems and keeping the clients profit.