Q1: Can you do OEM as we request ?A:Yes, we provide OEM and ODM service together for distributors and resellers. We accept custom LOGO, package, user manual.etc.Q2:What is your delivery time?A: 3-5 days for sample, 7-10 days for normal orders.Q3:What is your MOQ?A: All of our products MOQ is 1pcs. Very convenient for customers test sample firstly.Q4. How Does Light Energy work?A: Specific wavelengths of light energy, when properly absorbed, up-regulates compromised cells. The light (photons) energy is absorbed by photoacceptors in the mitochondria and used to create adenosine triphosphate (ATP). The ATP produced then stimulates various metabolic processes which can result in the repair and regeneration of cell and tissue components.
Q5.Should I need to continue to use the light when I start seeing result?A: Yes,it doesn't mean that your skin cells are finished improve, It's just the efforts are starting to become something you can see or feel. Keep using it until it reach your goal.
Q6: How long will I get response if I send to you a inquiry?A: Usually in 2 hours. Our international sales work 24 hours and 7 days, always waiting for customer’s requirements.
Q7: Do you offer guarantee for the products?A: Yes, we offer 2-5 years warranty to our products.
Q8:How to deal with the faulty?A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.3%.
Secondly, during the guarantee period, we will send new products with new order for small quantity.
We deeply understand how import the quality is for a company, so we always improving our product inspection process.