1. What is your advantage? A: We are a professional and reliable company, having professional after-saleservices team. We not onlyselling laser machines, but also can help you repair and upgrade machine.
2. What is your after-sales service?
A: We will send operation video and manual for the machine. Our engineer will training online. lf needed, our engineer will arrive your site for training or you can send theoperator to our factory for training.
3. What information need to provide when i sending the inquiry?
A: The material and process of your requirements.
4. Do you provide customized service?
A: Yes. We can produce according to your specification and drawing
5. How long is lead time?
A: Commonly, the lead time is within 5-10 working days after receiving the payment. lf you have special requirements maybe need longer time.
6. What payment terms can you accept ?
A:30%T/T in advance, 70% balance before shipment. We can accept TT,Western Union, Master Card, Cash etc.
7. What ports of shipment are there?
A: We ship from Shanghai, Tianjin, Qingdao, Ningbo ports, you can specify other ports according to your needs.