Question 1: Are all your skincare products safe to use? Answer : Absolutely, our products are designed with safety as our top priority.
Product Compliance: Our skincare offerings fully comply with all pertinent laws and regulations, including GMP/ISO 22716
standards, FDA requirements, the Cosmetics Free Sale Certificate, and requisite production licenses.
Comprehensive Product Testing: Each product undergoes extensive testing, including evaluations for skin irritation, allergenicity,stability, and more, to ensure unparalleled safety and efficacy. Should you require, we can furnish internal testing reports for specific products.
Rigorously Selected Ingredients: Our ingredient selection process is meticulous, ensuring only the safest components are used. We steer clear of harmful substances to protect your skin and overall health.
Question 2: What are your production lead times and delivery schedules?
Answer : Production lead time varies based on the order's size and complexity, generally ranging from 3 to 7 days. Delivery time is contingent on the destination and chosen shipping method. We strive to meet your schedule promptly.
Question 3: Do your skin whitening products contain mercury or hydroquinone?
Answer : Our skin whitening products are free from mercury and hydroquinone. They are also vegan-friendly and enhanced with color additives to provide an immediate luminous glow.
Question 4: Do you offer product customization services, including packaging design and ingredient formulation?
Answer : Yes, we specialize in custom product services (OEM/ODM). We can craft specific formulas tailored to your needs. Our expert R&D team, with over a decade of experience, is ready to assist you in developing new products or enhancing existing ones.
Question 5: How can I obtain some product samples?
Answer : We are pleased to offer free samples. However, we kindly ask that you cover the overseas shipping costs.