1) Are you a trading company or manufacturing company? -Both. We are an integrated company that has both manufacturing and exporting. Manufacturing specifically has been in the industry for 16 years.
2) Are samples provided to us? -Yes
3) Do you have any MOQ order? -Low MOQ.1pc for sample checking is available. -We can provide you with three Express(FEDEX/DHL/UPS) the lowest discount.
4) How to control the products quality? -You can arrange the third party quality control service to make spot inspection. -We can sign the quality assurance agreement.
5) How to deal with the faulty or refund the faulty products? -Firstly, our products are under the supervision of our quality control department and defective rate is less than 0.5%. -However, if during the guaranteed period, if faulty parts are found, we will replace with new parts.
6) When can I get the price? -We usually quote within 24 hours after we get your inquiry.
7) How about the payment term? -Our normal payment is 30% advance and 70% balance after copy bill or L/C at sight.
8) What is your delivery time? -Normally, It takes us 15-45 business days for an purchase that''s over our MOQ qty after you confirm the order and received our LC at sight 31% deposit.
9) What is your advantage? -.All raw material we choose to use are thoroughly checked and inspected -Quality-control department responsible for quality checking in each process along the way -Professional customer service from our sales department -We are not simply an exporting company. Our team work closely with each carefully selected manufacturer to ensure all our customers'' demands are met precisely in accordance to the requirements. -Communication is key. We have native speakers whom are adept within the industry to answer all your questions -Fast delivery