Share on (1601260209310):
Q1: What certificates do you have? |
A1: All of our products are CE certified and some inverters are ROHS UL certified. |
Q2: What is the MOQ if I want you to apply my design to the parameters, appearance, product and logo on the carton? |
A2: MOQ50-100 sets for different products. |
Q3: Is it OK if I only want a sample OEM and ODM? |
A3: Yes, this is possible, but there is a certain percentage OEM fee. |
Q4: What about the warranty? If the inverter has a problem in 1 or 2 years, what will you do? |
A4: Inverter has a 2-year warranty, during the warranty period, we provide you with free parts replacement, no need to send back to China. After the warranty period, we will provide support, if you need to extend the warranty period, you will need to pay additional warranty fees. |
Q5: What happens if I encounter a problem during installation? Would you support that? |
A5: Yes, we can help online, regardless of technical service or after-sales service please contact us email or whatsapp. |
Q6: If I place an order, how long is the lead time? How soon can you deliver the goods? |
A6: For stock prroducts we ship within three days, if not in stock it takes two weeks to manufacture a new inverter, ODM,OEM takes 4-5 weeks to customize. |
Q7: In addition to inverters, do you also provide other solar supporting products? |
A7: Sure, We offer a complete range of self-generation systems for industrial or domestic use. Please contact us for any requirements! |
New products from manufacturers at wholesale prices