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FAQ | ||||||||
1. Company Type | Q: Are you a trading company or a manufacturer? | |||||||
A: We are both a factory and a foreign trade company. | ||||||||
2. Delivery Time | Q: How long does it take for delivery? | |||||||
A: For common specifications and products that we have in stock, orders can be shipped within 1 week. For products not in stock, it takes about 15 days. | ||||||||
3. Sample Availability and Cost | Q: Can I get samples before placing an order and are they free? | |||||||
A: Samples are available but the shipping cost is not included. | ||||||||
4. Delivery Transportation | Q: How do you handle the delivery transportation? | |||||||
A: Typically, we deliver orders door-to-door by courier services like DHL, UPS, or FedEx. However, we can accommodate specific delivery requests. | ||||||||
5. Payment Methods | Q: What payment methods do you accept? | |||||||
A: We accept Paypal, Western Union, Credit Card/T/T, and Money Gram. For orders less than USD 1000, full payment is required in advance. For orders more than USD 5000, a 30% deposit is needed in advance, with the balance to be paid before shipment. | ||||||||
New products from manufacturers at wholesale prices