Q: Are you the manufacturer or a trading company?A: We are a manufacturer and exporter specializing in digital printing solutions, with over 17 years of experience, providing
quality after-sales service in 7-14 days.
Q: I am a dealer; can I OEM the machines if I purchase from you?
A: Yes, we can provide OEM services, provided that your order quantity is larger.
Q: If we have already paid, how long will it take for the goods to be ready?
A: Normally, the goods will be ready within 3 working days; large quantities will take about 7 working days.
Q: How long is the warranty period for your products, and how can we obtain after-sales service?
A: The warranty period for our products is one year. After the warranty period, if you need to replace parts, we will only charge
you the basic cost. Our machines are of high quality and can typically be used for many years without issues.
After-sales service: If there is a dealer in your country, we recommend contacting them for service; if not, we will provide
online support directly to resolve issues.
Q: How will the goods be transported to our country?
A: We can ship the goods via sea freight, air freight, or express delivery.
Q: What are the payment methods?
A: Please make the payment in advance via T/T to our company account or through the online Alibaba platform.