BIXONWOOD New Wooden Sofa Sets Latest Living Room Sectional Comfortable Leather Sofa Simple Design Home Sofas

Q: Are you a factory or a trading company?
A: We are a furniture manufacturer with 12 years of experience in the industry.

Q: What kind of service does BIXONWOOD offer?
A: We support OEM, ODM, Distribution, and customization services for whole houses, hotels, apartments, and restaurants. Please send us an inquiry with your needs, and we will provide a comprehensive furniture solution.

Q: How many kinds of products do you have?
A: We offer more than 1000 types of furniture, including home, hotel, restaurants and office furniture.

Q: What are your payment terms?
A: We require a 30% deposit for standard products and a 50% deposit for custom products. The balance is due before shipment. We accept TT, L/C, AliPay, PayPal, Western Union, MoneyGram, bank transfer, and cash.

Q: What guarantee does BIXONWOOD offer me?
A: We provide a 1-year warranty on all products, with a 3-year warranty on the wooden frame of the furniture's internal structure.

Q: What is your lead time for orders?
A: For standard products, our lead time is typically 15-30 days. For custom products, it may vary depending on the complexity and quantity of the order. We strive to meet your timeline and will provide an estimated delivery date once the order is confirmed.

Q: How is BIXONWOOD packaged and labeled when shipped?
A: All furniture is professionally packaged to minimize the risk of damage in transit. Boxes are clearly labeled with the project number and product code to simplify receiving.

Q: Do BIXONWOOD prices include shipping?
A: Our prices are based on EXW or FOB terms. You are free to arrange your own shipping, or you can use our preferred partner for international package forwarding to over 200 countries.

Q: Can I visit your factory to see the production process?
A: Yes, we welcome customers to visit our factory. Please contact us to schedule a visit, and we will arrange a tour of our facilities so you can see our production process and quality control measures firsthand.