Q1.Are you manufacturer or Trade Company?
We are a professional manufacturer of led bulb,led tube,led panel and energy saving lights.
Q2.What kind of shipping methods you use?
Sea/Air
International express: DHL, UPS, FEDEX, EMS, TNT (mostly used, 3-7 working days delivered)
Q3.How do you offer samples?
We offer free samples in certain quantity and delivery within 5-7 working days.
Q4. What's the order process?
a. Inquiry---provide us all clear requirements.
b. Quotation---official quotation form with all clear specifications.
c. Printing file--- PDF, Ai, CDR, PSD, the picture resolution must be at least 300 dpi.
d. Sample confirmation---digital sample, blank sample without printing or hardcopy
e. Payment terms--- TT 30% in advanced, balanced before shipment.
f. Production---mass production
g. Shipping--- by sea, air or courier. Detailed picture of package will be provided.
Q5.What is your product range?
We produce street light,flood light,solar street light,solar flood light,solar garden light,wall light and other outdoor lights.
Q6.What is your MOQ?
For this model, usually our MOQ is 1pc,but we also accept sample order for trial.
Q7.Can your factory make the lights based on customers' design?
Yes, we offer OEM and ODM service, we have professional engineers for R&D
Q8.Do you offer guarantee for the products?
Yes, we offer 2 years warranty to our products.
Q9: How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.