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Q1: Can I get samples from your factory? A: We provide samples. Please contact our sales team for information on sample costs. |
Q2: What is the delivery time? A: Samples usually need 20-35 days. First-time orders may take longer. |
Q3: What is the standard packaging? A: We offer various packaging options including cartons, metal frames, and wooden crates. |
Q4: Do you accept OEM business? A: Yes, we accept OEM & ODM orders and can customize products according to your specifications. |
Q5: What certifications or certificates do you have? A: We have certifications such as ISO9001 and ISO14001etc. |
Q6: What quality control measures do you have in place? A: We have rigorous quality control processes throughout production to ensure that our products meet high standards. This includes inspections at various stages of manufacturing. |
Q7: What payment methods do you accept? A: We accept various payment methods including bank transfers, credit cards, and PayPal. Please contact us for more details. |
Q8: How can I request a quote for a large order? A: To request a quote for a large order, please provide us with your detailed requirements and quantities. We will prepare a customized quote based on your needs. |
Q9: Can I visit your factory for an inspection or to discuss my order? A: Yes, you are welcome to visit our factory. Please schedule an appointment with us in advance to ensure that we can accommodate your visit. |
Q10: Do you offer technical support for your products? A: Yes, we offer technical support for our products. Please contact our support team for assistance with installation, usage, or troubleshooting. |
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