Q1. How to get a quick and exact quotation?To provide an exact quote, we need:
1.The item you’re interested in.
2.Customization details (logo, pattern, packaging).
3.Order quantity.
4.Shipping address and postal code.
Q2. Is sample request available before placing a bulk order?
Yes, samples are available for evaluation. Kindly contact us for details.
Q3. Are samples free?
For our existing samples, they can be provided freely with your freight cost.
For those customized samples, there might be a fee due to the mould opening or decal paper making, but usually it can be refunded when the bulk order is placed.
Q4. What is the lead time for orders?
Existing stock: 1-2 days.
Custom samples: 7-10 days.
Custom orders: 45 days, depending on quantity and product complexity.
Q5.How is the product quality guaranteed?
Sample will be sent to you for approval before massive production, and there will be 3 times QC checking in the production process before the goods are packed. Also 3rd party or your own inspection is accepted.
Q6.What are the payment terms?
30% Deposit in advance and 70% Balance against B/L.
We accept T/T, Ali-Pay, Trade Assurance, E-Checking, Westunion payments.
Q7.Why should I send you an inquiry?
Because you need ceramics and we offer professionally.
The most important reason is that, now we meet here. :-)