Q1:who are we?
A1:Huixin Electric (Shenzhen) Co., Ltd. was founded in 2017, which is a manufacturer and National level high-tech enterprise, specializing in the research, development, production, and sales of intelligent display products. With the enterprise strategy of remaining dutiful, striving for excellence, focusing on the ordinary things, and achieving a distinguished career, the layout of the product line of Huixin Electric Appliance takes “TV customization, LCM, ODM, and intelligent commercial display” as the core. Huixin Electric Appliance also provides product solutions for four major products: TV product customization, intelligent education, intelligent conference, and intelligent advertising machine.
Q2: What products do you offer?
A2:Our main products is TV product customization(Splicing screen, explosion-proof TV, hotel TV, intelligent commercial display), intelligent education, intelligent conference, and intelligent advertising machine,digital signage,etc.
Q3: Is sample order available?
A3: Yes, it's available upon request
Q4: Do you accept OEM/ODM service? A4: yes, Our factory not only provides excellent products, but also supports customization in product appearance ID design, launcher (logo UI) design, packaging, logo printing, application pre installation, screen size,and other aspects.
Q5:How can we guarantee quality?
A5:100% full inspection,Always a pre-production sample before mass production; Always final Inspection before shipment.
Q6:What's Delivery Time?
A6:Usually Common Product have Stock, shipping out within 7 days after deposit. Customized product need 15~25 days after getting deposit according to the project size.
Q7:What kind of Shipping way?
A7:DHL/FedEx/UPS/EMS is accepted. it is better if you have your own freight agency.
Q8: How long is the warranty time for your products?
A8: Explosion proof TVs support a 3-year warranty, while other products have a 1-year warranty
Q9: Do you give any discounts ?
A9: Prices are directly affected by the quantity. Simple ratio's, cost more to produce small qty and samples orders then largerones. We have many ways to help our partners when starting the sample processes. Make sure to ask your Key Account MGR on how we can make you save some charges.
Q10:How to install it after we receive it?
A10:We will offer instructions to guide you on installation, and also software setting up photos or steel construction drawings.