Q:Are your company a trading one or a factory? A:Factory + trade (integration),More than 10 years focusing on test instruments field,6 years exporting experience.
Q:After an order is placed, when to deliver? A:Generally about 10-25days, If we have inventory, we can arrange shipment within 3 days. Please be aware that our production lead times depend on specific items and item quantities.
Q:What about the warranty with after - sales services? A:The testing machine is guaranteed for 12 months by Shanghai Glomro Building Industrial Co.Ltd ,One year promise including free maintenance and changing Instrument components.Besides, Full-life cycle technical support is provided.
Q:What about the product' services and quality? A:Each instruments must be carried out 100% quality examination and test when shipping and delivery goods. each of our product provide video training to show you how to install & operate. We can arrange engineer to train the operation of equipment to customer’s company when you need.