Q1:Are you a trading company or a manufacturer? A1:We are manufacturer.We have our own factory and trading company. Q2:Can I customize the elevator? A2:Of course, please tell me your requirements and parameters or drawings, we can also design drawings for you to confirm. Q3:How long is your delivery time? A3:Generally it is 10-20 days. Q4:How do you pack the products? A4:We use standard package.lf you have special package requirementswill pack as required, but the fees will be paid bycustomers. Q5:What is your terms of payment ? A5:Payment<= 10000USD,100%inadvance. Payment>=10000USD, 30%in advance,balance before shippment.