Elegant High end Wooden Fireplace Shelf Equipped With Innovative Electric Fireplace Technology

Q1. What kind of payment terms are accepted?
A1. Following payments are accepted by our company
a. T/T ( Telegraphic Transfer )
b. Western Union
c. L/C ( Letter of credit )

Q2. When can the goods be delivered after order is placed?
A2. Depends on various products, it can be from 20 days to 30 days, exact delivery time will be specified in proforma invoice once order is confirmed.

Q3. Are items shown on website ready to deliver after order is placed?
A3. All the items are needed to be made once order is confirmed. please contact our sales for detail information.

Q4. How is your Quality Control?
A4. -Before the order to be confirmed, we would check the material and color of material by sample which should be strictly the same as mass production.
-We will be tracing the different phase of production from the beginning.
-Every product quality checked before packing.
-Clients could send one QC or point the third party to check the quality before delivery. We will try our best to help clients when problem occurred.

Q5. How is your After Sales Service?
A5. -Shipment and sample quality tracking includes lifetime.
-Any small problem happening in our furniture will be solved at the most prompt time.
-We always offer relative technical support. Quick response, all your inquire will be replied within 24 hours.