Engine Compartment Mud Cover for Tesla Model Y

Q1. What is your estimated delivery time?
A: If the product is in stock, we aim to deliver within 3 days. Specific delivery times vary based on the items and order quantity.

Q2. What are your packing terms?
A: We offer both customized packaging options for customers or can use our standard packaging.

Q3. What are your payment terms?
A: Our payment terms are T/T with a 30% deposit upfront and 70% balance before delivery. We provide product and packaging photos for review prior to final payment.

Q4. Can you manufacture products according to provided samples?
A: Yes, we can produce goods based on provided samples or technical drawings, including the creation of molds and fixtures.

Q5. What is your sample policy?
A: While we can provide samples, customers are responsible for sample and courier costs.

Q6: How do you ensure the quality of products?
A:

• Utilization of high-end precision production equipment.

• Employment of skilled workers and adherence to strict production processes.

• Our QC team conducts 100% testing before delivery.

Q7: Do you offer any product guarantees?
A: We provide 18 months of quality assurance, with a warranty of 12 months or 30,000 kilometers.

Q8. What additional services do you offer with your brand products?
A:

• Production of advertising materials such as brochures, leaflets, t-shirts, and shopping bags.

• Recommendation of your brand to similar market customers.

• Media exposure opportunities.

Q9. How do you handle quality complaints?
A:

• We respond to customer concerns within 24 hours.

• For batch product quality issues, our technicians will visit your warehouse for inspection. If problems are identified, we will replace the products with high-quality ones.

Q10. Are there any incentives for becoming your agent?
A:

• Our agents enjoy special discounts.

• Upon achieving annual sales goals, agents receive remarkable gifts.