Q1 . What your MOQ?
A1 .1 pcs is ok,whatever how many you need,and we will also give you the best service.
Q2.What certification did you get?
A2 : Our product strictly operate the ISO9001:2008 quality control system and we passed the CE,CCC,ROHS, you can trust us.
Q3 :What about your package and delivery,will it broke during shipping?
A3:You don't need to worry about the package,we will use shockproof case for delivering.
Q4.What your common delivery way?
A4:By air, by sea or express(UPS,DHL,Fedex,TNT,EMS...)We will make a perfect delivery plan for you.
Q5.Can we get a sample?
A5:Yes,but we need to charge for samples,we will return sample fee in later order.
Q6.OEM,ODM Severice is available?
A6:Yes,DJA provide good OEM/ODM service to our customers.
Q7.How about the payment terms?
A7:T/T,L/C at sight,western union(30% deposit and 70% T/T or L/C at sight before shipment.
Q8.Lead time?
A8:Sample order, 3-6 works days,bulk order, 10-30 work days after geting deposit.
Q9.What is your warranty period?
A9:We are real factory, so the warranty period is 2 years..This warranty does not cover damage caused by man-made damage,improper care ,negligence,normal wear tear,and force majeure such asnatural disasters,earthquakes,fires ,etc.
Q10: Why we choose DJA?
A10:We have professional R & D staff and a complete set of product testing process. All the producing procedures are operated under strict ISO quality management system. our factory staffs are experienced and responsible on work. So we have the ability to ensure the quality of your products.