Q:ls your company a factory or a trading company? A:We are a factory who manufacturing bag making machine, printing machine, slippers machine.
Q:How is the quality control in your factory?
A:Most of our machine parts are machined in-house. So we can control our quality better from the start. The electrical part cooperates with ABB, Yaskawa, Siemens and other well-known foreign brands. Airtac, NSK, Delta, Panasonic, etc., all of our machines are run and tested before shipping.
Q:Do you offer foreign machine installation services?
A:We have a strong service team that can provide foreign installation services and engineer training services for all machines purchased from our company. But buyers need to provide airfare, food, hotel expenses, etc.
Q:How does your company provide after-sales service?
A:All machines purchased from our company have a one-year warranty (unless human error occurs), and we will give some spare parts for each machine at the time of shipment. Machine parts that are covered by warranty are damaged, we will express them to you as soon as possible free of charge. It is possible if the customer asks the engineer to solve the problem.
Q:How can I get more information of your machine?
A:Send to us message,write down your requirements we willfeedback to you within 24 hours.