1.What is your minimum order quantity?A: 1pc.
2. Why the GPS tracker device is off-line?
A: Maybe 3 reasons: device power off or outage; weak or none signal;SIM card debts or GPRS service overdue.
3. Why can not monitor?
A: Because you didn't set up the specific number and open the caller display of you SIM card. The latter will affect the former and lead to monitor failure.
4. What is the applicable range of this product?
A: We on intelligent vehicle terminal for logistics vehicles, private cars, taxis, motorcycles, e-bikes, motorbikes, buses, etc.
5. Can you do hardware/firmware customization?
A: Yes, OEM/ODM is our specialty. Our R&D team has more than 10 years industry experience.
6. How is quality control and warranty?
A: 2 year warranty. All products have been 100% strictly Quality Checked before packing.