Q: Are you trading company or manufacturer ?
A: We are a professional window and door manufacturer from China, we have our own factory in Chang zhou city.
Q: How about your Production Lead Time?
A:Production lead time is 25-30 working days after receiving 80% deposit, it depends on the windows and doors types and profile (like color, special requires).
Q: What is your MOQ?
A:For window and door, usually MOQ is 2 Square meters.
Q: Do you accept customized design and size?
A:Sure, windows and doors are highly customized goods, we make customized design and size.
Q: What are your payment terms?
A:80% deposit when order is placed, balance before shipment; T/T,Western Union, Trade assurance, Paypal are available
Q: How can I install products in a correct way ?
A:We will provide professional instructions or installation video for you to install our products in an easy and correct way.
Q:How can I place the order ?
A: First, you need to inform us the style and size and quantity of the products you want, and the shipping way and destination port you need, then we send you a quotation, after you accept our quotation, we issue a PI or Contract to you, then you sign it back to us and then remit the down payment to us, when we received the down payment, the order is taken effected, then we’ll arrange to start production for you accordingly.
Q:Can I get a warranty ?
A: Yes, we offer at least 10 years quality warranty for our products.
If you are interested, please do not hesitate to contact us, we’ll offer you the best and most suitable products and service,
thanks !