1.Can we be friend?
Yes of course we can,it's our honor to be your friends,even family.We want to make the world as pure,peaceful as crystal.That is why we donate lots things, trying our best to help people.
2.Can we take some samples?
Yes you can.We do understand you need to know the quality of our products before make orders.
3.How can we ensure the coming products are the same quality like the sample?
That is a good question.
Well,we have a professional team different departments,each process we have one or two QC staff,start from choosing raw crystal stone to processing( cutting,carving,polishing,printing)
and final packing.We guarantee offer the same quality products as the sample even better.
4.After take the order,when can we ship it?
It depends on how big the order is,if it's a small one we can ship ot out around 5 working days.If it's a big order we can discuss.
In a word,we will try our best to complete the order in time.
5.Do we have after sales service?
Yes,we have.We must be responsible for our products.After you recieve the parcel,if you were not so satisfied with our products or there are broken products,we would like to give compensation according to the lost of value.
6.Can you choose express company?
Yes,you can.We have cooperation with Fedex,UPS,TNT,DHL,SFetc,so you can choose your target one.