1.What is your Minimum Order Quantity (MOQ) for bag production?
If you need products in stock, our MOQ is 3pcs, if you need to customize, then our MOQ is 150pcs
2. How soon can you send product samples after receiving design specifications?
After receiving your design specifications, we will make and inspect samples within 3-5 days, and send you the goods as soon as possible after the samples are inspected.
3. What is your typical production timeline from order placement to delivery?
We will start preparing materials immediately after receiving your order, and the preparation process is expected to take 3-5 days. After the preparation is completed, your order will start production immediately, and the estimated production time is 20 days.
4. Do you offer any customisation options, such as material choices or hardware selections?
Yes, we offer a wide range of customization options, including materials, hardware, and workmanship, or your additional customization requirements.
5.Can you provide information about your quality control processes?
We will follow the ISO 9001 quality management system to strictly control product quality, from raw materials to finished products.
6. Do you offer custom dust bags and packaging?
We offer custom dust bags or custom packaging, you just need to send us the design specifications.
7.What other policies do you offer?
1. Free customized samples (pay first and then refund) 2. Free logo printing (customers need to pay for the logo mold fee)
8.What are your payment terms and accepted methods?
We support payment on Alibaba, or T/T, with a minimum prepayment of 50%. If the order volume is large, it can be adjusted to 30%.