1.Q: Can I customize my own products? A: Yes. You can customize colors, logos, designs, packaging, carton markings, language manuals, etc. We are very welcoming of such requests. 2.Q: How long will it take to receive the sample? A: Once you have paid the sample fee and sent us the confirmed documents, the sample will be sent to you via express courier and should arrive within 7-15 working days. 3.Q: How do you ensure the quality? A: Before mass production, we always make pre-production samples; before shipment, we conduct IQC, PQC, IPQC, and OQC (100% full inspection). 4.Q: When is the delivery date? A: Production takes approximately 7-25 days. 5.Q: How is your after-sales service? A: We aim to establish a long-term cooperative relationship with you, so we understand that after-sales service is very important. We are confident that any after-sales issues you have will be met with helpful responses and assistance.