Q1: When can I get the quotation? Q1: 我什么时候可以得到报价?A1: Our sales usually quote you within 2 hours after we get your inquiry. A1:我们的销售人员通常会在收到您的询价后 2 小时内为您报价。 Q2: Can I make my customize logo and packaging or private label? Q2: 我可以制作我的定制标志和包装或自有品牌吗? A2: Yes, please contact us for specific details if you need a logo or custom packaging. A2: 是的,如果您需要徽标或定制包装,请联系我们以获取具体详细信息。 Q3: Can you do design for my ideas or drawing? Q3: 你能为我的想法或绘图做设计吗? A3: Yes, we have experienced designers and our own molding factory.According to your requirements, we can design or open mold which has a competitive price. A3: 是的,我们有经验丰富的设计师和自己的成型工厂。根据您的要求,我们可以设计或开模,价格具有竞争力。 Q4: Do you accept small orders? Q4: 你们接受小订单吗? A4: Yes,we accept small orders or trial orders to test market demand. A4: 是的,我们接受小订单或试用订单来测试市场需求。 Q5: May I get your samples to check the quality first? Q5: 我可以先让您的样品检查质量吗? A5: Yes, we'd like to offer a sample within 7 days and some samples are free. A5: 是的,我们希望在 7 天内提供样品,有些样品是免费的。 Q6: What's the shipping way? Q6: 运输方式是什么? A6: Regarding the samples order, we can send them by FedEx, DHL, TNT express which we have a 35% discount and the large quantity goods are shipped by ocean shipping according to the client's demands. A6: 关于样品订单,我们可以通过 FedEx、DHL、TNT 快递发送,我们有 35% 的折扣,大批量货物根据客户的要求通过海运发货。 Q7: How long can you ship the goods? Do you have stock for this item? Q7: 你们可以运送货物多长时间?您有此商品的库存吗? A7: For products that are in stock, we can deliver to you in 5-10 days. Regular lead time for mass production is 20-45 days depending on order quantity. We keep some stock for standard item but the stock qty is always floating. Please feel free to contact us to get more update info.
Q8: How about the after-sales service? Q8:售后服务怎么样? A8: We do 100% inspection during production and before packaging. If there is any problem with functional and quality, we'd like to provide a replacement in the next order. A8: 我们在生产过程中和包装前进行 100% 检查。如果功能和质量有任何问题,我们想在下一个订单中提供更换。