Q1:Are you factory or trading company? A:We are factory.
Q2:Do your products have certifications?
A:Yes, HANNOVER products have been tested and certified with AAMA standard for US market and
AS2047 standard for Australian market.
Q3:What is the warranty for your products?
A:HANNOVER has guarantee of SEVEN to THIRTY years warranty against surface finishing,
SEVEN TO TEN years for hardware and workmanship and, or as per the Building Code.
Q4:Can your company install windows for us?
A:Yes, we have the team that will provide installation service for you.
Q5:How long will it take to make my order?
A:Normally it will take 15-25 days for standard color (Powder coating Black & white),
45 days for Non-standard color.
Q6:How will you do the packing my windows?
A:We usually use wooden cases to pack doors and windows. Based on our experience,
that is the best way to protect your windows from any damage.
Q7:What is the certifications of glass you supplied?
A:We are able to supply the glass with Australian standard, US standard & UK standard. All the glass will
be printed with the standard and certification logo on the surface of the glass supplied.