1.How can we guarantee quality?
A:Always a pre-production sample before mass production;
Always final Inspection before shipment;
2.What services can we provided?
A:Accepted Delivery Terms: FOB,EXW.DDP,
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP CNY.CHF.
Accepted Payment Type: T/T.L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow Anquage Spoken:Enalish.Chinese. Spanish. japanese. Portuguese. German. Arabic. French. Russian. Korean. Hindi.ltalian
3.Why should you buy from us not from other suppliers?
A:Tianhui is a professional company that produces and processes artificial flowers, dried flowers, soap flowers, and preserved flowers, with a complete scientific quality management system. Based on its integrity, strength, and product quality, it has been recognized by the industry.
4.Can i get discounts?
A:Yes, for large order, old customer and frequent customers, we give reasonable discounts
5.Which shipment way is available?
A:By sea to your nearest port.By air to your nearest airport.By express (DHL, UPS, FEDEX, TNT, EMS) to your door.
6.Are your samples free or need cost?
A:Actually, it depends on the products. For low value products, we will provide free sample, freight collect. Butfor some high value samples, it need sample cost and freight collect. Please informed that all samples cost andfreight cost can be returned back to you after order placed. You're welcomed to email us for checking.
7.Can i add my logo on the product?
A:Of course, we can add your logo on the product.
8.Can i make my design?
A:Yes, we welcome OEM/ODM orders, please feel free to send us pictures and specifications. If necessary, we can provide protection for your design in accordance with the law.
9.What is your term of payment?
A:We are quite flexible about payment, we accept T/T,PayPal,L/C.