Q: What is your lead time? A: We stock raw materials for most of our products, therefore, regular lead time will be 2-4 weeks depends on order details. Our sales will confirm the lead time with you when order is under processing.
Q: How do you ship the order? A: Order can be shipped by all kinds of shipping methods and we will comply with customer requirements. Door to door express services are suitable for samples or small urgent orders; Air freight or sea freight are suitable for regular or volume orders. Our sales will confirm shipping details with you when order confirmed.
Q: Can you ship my order to my contact in China? A: Of course, yes. We will work with your contacts in China to make sure you will receive your orders on time.
Q: Do you offer free samples? A: Sorry, we don’t offer free samples. However, from time to time, our company will ship free samples to our regular customers when new products were introduced or hot sale products were on promotion.